Introduction This is a two-part series. In Part 1 of this series, we discussed three technological a...
Introduction Product registration has changed dramatically over the past two decades and is poised t...
Proprietary cloud-based technology and the latest in AI advancements simplify product registration a...
Introduction In this post, we will explain how manufacturers can maximize the value of their Extende...
The success of any manufacturer’s direct consumer relationship relies on the registration of custome...
As part of our mission to improve customer satisfaction through wider adoption of service contracts,...
I recently wrote about combining PURLs and QRs as a way to reduce sales friction. In this latest art...
In the first two installments of this series I provided a few thoughts around modernizing Extended S...
In the first installment of this series, I provided some observations on modernizing and maximizing ...
We’ve worked on dozens of extended service programs, or ESPs (sometimes called extended warranty pla...